Last updated 4 November 2026

Terms of use

Draft. Have a lawyer review this text, and fill in the company details, before launch.
What busdepo does

busdepo lets you book seats on buses run by independent operators. The operator runs the trip; busdepo takes the booking and, for most operators, the payment.

Prices

The price you see before paying is the price you pay: fare, any platform fee and GST on that fee. Coupons and student discounts show on the checkout page.

Cancellations and refunds

Each operator's cancellation policy is shown before you pay and on your ticket. Refunds go back to how you paid. The platform fee isn't refunded when you cancel, but is when the operator cancels the trip.

Travelling

Reach the boarding point at least 15 minutes early with your ticket and a photo ID. Students using a student fare must carry their student ID.

Ratings

Ratings must be about your own trip. busdepo can hide ratings that are abusive or off-topic.