Last updated 4 November 2026

Privacy policy

Draft. Have a lawyer review this text, and fill in the company details, before launch.
What we collect
  • Your mobile number, to sign you in with a one-time code.
  • Your name and email, if you add them, for tickets and receipts.
  • Passenger names, ages and genders for each booking, because bus operators need them on the passenger chart.
  • Your bookings, cancellations, refunds and ratings.
  • Payment results from our payment partner (Razorpay). We never see or store your card or UPI PIN.
Who we share it with
  • The bus operator you book with gets the passenger details and contact number for that trip.
  • Razorpay processes payments and refunds.
  • SMS and WhatsApp providers deliver your codes and ticket messages.
  • We don't sell your data.
How long we keep it

Booking and payment records are kept as long as tax law requires. Everything else is removed when you delete your account.

Your choices

You can change your name and email, and turn off WhatsApp messages, in your account. You can delete your account from Account or in the app under Account › Delete account.

Contact

Questions: support@busdepo.in.